Get in Touch With Us
You must be 21 or older to gamble. Gambling involves risk, and you can lose money. If gambling is causing you harm, call 1-800-GAMBLER or Florida's 888-ADMIT-IT at any time.
If you need to contact the FL Online Casinos team, this page explains what we can help with, what to put in your message and what we can't do. We are an independent comparison site. We are not a casino, and we can't see or change anyone's casino account.
Where to send your message
Use the contact form or the contact link in the site footer, if one is shown on your screen. We haven't published a separate email address or phone number on this page, so please don't rely on contact details from third-party sites that claim to speak for harvardgeo.org.
We will never ask for your casino password, card number, bank login or ID documents. If a message claiming to be from us asks for any of these, ignore it.
What we can help with
- Corrections: A bonus term, payment method, licensing detail or rating on our pages looks out of date or wrong. Tell us which page and which line, and include a source if you have one.
- Reader feedback: Suggestions for topics, comparisons or features you would like to see covered.
- Questions about our rankings: How we assess game range, bonuses and their wagering terms, payout speed, banking, mobile play and trustworthiness. Commission does not buy position, and we'll explain our reasoning where we can.
- Partnership and editorial enquiries: Operators or publishers can introduce themselves. Being commercially connected to us does not influence rankings.
- Privacy or content removal requests: Tell us what you want reviewed and where it appears.
What we can't help with
Because we don't run any of the casinos we cover, the following need to go to the operator directly. Look for the support, help or live chat link on its own website or app.
| Issue | Who to contact |
|---|---|
| Delayed withdrawal or deposit problem | The casino's customer support |
| Identity verification (KYC) requests | The casino's support or verification team |
| Bonus balance or wagering disputes | The casino, quoting its bonus terms |
| Locked or closed account | The casino's support team |
| Legal or tax questions | A qualified professional in Florida |
If the operator doesn't resolve a problem, keep screenshots and a record of your messages. We can't promise to intervene, but we may be able to point you to general next steps.
How to write a message we can act on
- Give the page address or title you're writing about.
- Quote the statement you think is wrong or unclear.
- Say what you believe is correct, and include a source if possible.
- Mention the date you saw the information, since bonuses and terms change.
- Leave out personal financial details and account credentials.
What to expect after you write
A person reads each message. We don't publish a guaranteed response time, because volumes vary, but we aim to reply to messages that need an answer. Verified corrections are made to the relevant page. We may not reply to messages that are abusive or that ask us to endorse a particular operator.
Our pages cover casino sites available to players in Florida, and eligibility and legality can depend on the operator and on your circumstances. For general background on other markets, see our page on non-GamStop casinos for UK players, which is aimed at a different audience and is not a guide to Florida rules. For any legal question about your own situation, consult a professional.
Support if gambling is no longer fun
If you're worried about your own gambling or someone else's, you don't need to write to us first. Free, confidential help is available:
- 1-800-GAMBLER – national helpline
- 888-ADMIT-IT – Florida helpline
Most licensed operators offer deposit limits, time-outs and self-exclusion in their account settings. Only play with money you can afford to lose, and never treat gambling as a way to earn income or recover losses. Gambling is for adults aged 21 and over.
Commercial disclosure
FL Online Casinos may earn a commission if you sign up through some links on our site. That doesn't decide our rankings, and it doesn't stop us from writing about a casino's drawbacks. If you think a page is unclear about this, tell us.